1. Scope of application

These General Terms and Conditions (GTC) govern the relationship between boutiqe.ch by MoBijoux GmbH (hereinafter referred to as boutiqe.ch) and its customers. The customer is any person, natural or legal, who has business relations with boutiqe.ch. All products and services are subject to the terms and conditions of boutiqe.ch. Deviating agreements must be in writing to be valid. The current and binding version of the Terms and Conditions, as well as additional agreements and supplements, are published at www.boutiqe.ch.

2. Quality, warranty and guarantee

Boutiqe.ch is the official concessionaire of every brand that you can find in our online shop. This means that we actively work with each brand to provide full service to the entire range. You get an international manufacturer's warranty on all products. A manufacturer's warranty applies only if the following is not present: elemental damage, moisture damage, fall and impact damage and excessive wear. Further information can be found on the respective product page.

Warranty repair or replacement does not extend the warranty period.

3. Prices and terms of payment

All prices are in Swiss Francs and include VAT. Boutiqe.ch reserves the right to change prices at any time.

You can choose from the following payment options:

  • 3.1 Advance payment

Our bank details for the payment are included in the automatic confirmation email you receive after order completion. When depositing, the order number must be specified as the purpose of payment. The delivery of the order takes place after receipt of payment.

  • 3.2 Payment with credit cards

Once your payment has been confirmed, the goods will be delivered.

  • 3.3 Payment with PayPal

You can pay the invoice amount for your order directly with your PayPal account.

  • 3.4 Payment on pickup

You can pay for the goods on pickup at our store.

4. Delivery

Boutiqe.ch sends every order with the Swiss Post.

Orders with delivery address in Switzerland and Liechtenstein will be sent free of charge. In case of delivery bottlenecks boutiqe.ch reserves partial deliveries.

Please check the received goods within 5 days after receipt for any damage.

In case of refusal of the parcel, the right of return will be canceled. A new consignment will be charged with a flat rate of CHF 20.-. For a cancellation after the refusal, you will be charged a fee of CHF 50.-. The cancellation must take place within 30 days.

5. Exchange and return policy

For all purchases boutiqe.ch grants a one-time return of 14 days. Timely delivery is enough to meet deadlines. The prerequisite is that you only wore the goods for fitting, as in a retail store. The original packaging including labels and protective films are also included and must be return.

If a return from boutiqe.ch has been accepted, the repayment takes place on the bank account indicated by you to boutiqe.ch. For PayPal, Visa and MasterCard we can easily refund the same transaction in case of a credit. Please ensure that you have access to the specified bank account, as boutiqe.ch assumes no liability for this.

Returns to the following address:

Boutiqe.ch by MoBijoux GmbH

Dr. Schneider-Strasse 104

2560 Nidau

The following products are excluded from the exchange and return policy: 

  • Sale Items 
  • SmartWatches & Activity Tracker 
  • Engraved or specially ordered items for you

6. Privacy

Boutiqe.ch undertakes to handle customer data carefully and to comply with the provisions of data protection. Boutiqe.ch uses personal data for the contractually and legally compliant processing and fulfillment of the offered services, for the maintenance of the customer relationship as well as for the development, organization and demand-oriented submission of offers and articles. For marketing purposes, the data will be used for a maximum of 24 months after its creation. The customer may prohibit the processing of his data for marketing purposes at any time.

7. Changes

Boutiqe.ch reserves the right to change the terms and conditions at any time without notice. The current version of the GTC published on www.boutiqe.ch applies.

8. Jurisdiction

Swiss law applies. Jurisdiction is Nidau. Subject to mandatory statutory provisions.

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